Governance, Risk & Compliance Advisory Blog
Insights on best practices related to IT Audit & Compliance

An Overview on Value Management for ITS Investments - Val IT

October 25, 2010 03:50 by nirav

Val IT is a framework for the governance of IT investments, produced by the IT Governance Institute (ITGI) that guides an organization through IT investment, risk assessment and value realization. The focus for ValIT is on the investment that business makes on IT and help evaluating if the investments provide good returns. Returns or the value delivered by the investments are again based on perception. Val IT is a formal statement consisting of a set of guiding principles, and a number of processes conforming to those principles that are further defined as a set of key management practices.

ValIT principles and processes

  • IT-enabled investments will be managed as a portfolio of investments
  • IT-enabled investments will include the full scope of activities that are required to achieve business value
  • IT-enabled investments will be managed through their full economic life cycle
  • Value delivery practices will recognize that there are different categories of investments that will be evaluated and managed differently
  • Value delivery practices will define and monitor key metrics and will respond quickly to any changes or deviations
  • Value delivery practices will engage all stakeholders and assign appropriate accountability for the delivery of capabilities and the realization of   business benefits
  • Value delivery practices will be continually monitored, evaluated and improved

In order to obtain return on investment, the Val IT principles should be applied by the stakeholders of the IT-enabled investments in the following ValIT processes:

  • Value governance – which seeks to maximize the value on investment by establishing a governance framework
  • Portfolio management – which ensures that the organizations IT investments in IT portfolios is aligned with the overall organizational objectives
  • Investment management – which is to ensure that IT investments are made after understanding the business requirements clearly, risks are identified and IT project are managed through their entire financial cycle.

Relationship amongst Val IT Principles, Processes and Practices and CobIT

Val IT help organizations realize optimal value from their IT-enabled business investments at an affordable cost and an acceptable level of risk. Val IT is guided by a set of principles applied in value management processes that are enabled by Key management practices cross-referenced to COBIT key controls and are measured by Key outcome and performance metrics.

Conclusion:

Organizations do not tend to look at IT investments only as solutions implementation. The perspective is now changing to view IT investments as a change enabler. Organizations have realized that business processes can be more effective by investments in technology but in IT as a whole. Val IT provides best practices for the organizations to channelize the IT investments in portfolios that are in sync with the overall organizational objectives. It also provides the means to clearly measure monitor and maximize the returns from investment in IT.


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Delivering IT Governance - A Toss-Up

October 4, 2010 20:27 by nirav

IT Governance implementation has become indispensable for organizations aiming to manage their regulatory compliance as well as broader business governance functions. However the number of organizations actually implementing a formal IT Governance program and reaping benefits out of it is relatively modest. What makes it so?

We often hear these statements – Don’t we?

“We see IT Governance as an important issue, and we are carrying on an assessment of what is needed”

“We have put ad hoc measures in place till we decide on the final IT Governance framework”

“We are not getting the expected results; hence we are optimizing our IT Governance processes”

“We already have some well-defined IT Governance processes in place and are working on establishing a IT Governance program”

Wrong Processes

Wrong definition, interpretation, and implementation of processes that are in-built in the IT Governance framework may lead to scary results. Hence before deciding on your IT governance design, make sure to inspect your core work processes first. Lack of a solid core process is often the root of the problem.  IT governance does work, but only when it is not clogged up with the processes that don’t fit its goals and when it is designed along with the processes it is supposed to help. Here’s a close look on possible mistakes and ways to avoid them:

IT governance as a separate set of overlays on the top of core day-to-day processes

Remediation

IT Governance should not be treated as a separate area needing attention; instead it should be integrated and managed consistently across the business. One should follow a bottom-up approach, not a top-down approach while implementing it.

Improper authorization management

Remediation

SOX Compliance has enforced strong internal controls to operational levels but the big gap of provisioning still remains. A gap between pre-emptive and detective approach. There is control on the assignment of users to groups/roles/profiles in the IT systems. But the functions these groups, roles or profiles are allowed to do is defined and managed by someone else – the operator/administrator of these IT systems. These authorized people (operator/administrator/senior executives) are not under strong controls even now. Remember, who did wrong activities at Satyam/Enron/WorldCom? Operational level or Executive level?

You should always keep that in mind, that internal controls for executive level are as important as they are for operational level and hence there should not be just a single level but a multi-level authorization, starting with the system admin (who confirms that groups, roles, or profiles) whether he has the correct access rights at that level? This will avoid the occurring of an instance where any access right is granted which later on has to be revoked.

Over-reliance on a single preventive or detective control

Remediation

Instead of stacking more of a particular type of control regime, the organization should focus on developing and implementing a portfolio of controls. That way, if one control fails or is subverted, an independent control serves as a safety net.
For instance organizations should augment manual review of user account and access rights provisioning/re-provisioning/de-provisioning with a detective control. This enables them to compare actual user access with authorized users and permissions thus eliminating the possibility of any security breach.


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